Refund Policy

At VCity Rentals, we want you to be fully satisfied with your experience.

You can cancel your booking and receive a full refund if you inform us at least 48 hours before the scheduled rental time.

If you cancel less than 48 hours before the start time, we may offer a partial refund depending on the situation.

No refunds are given for same-day cancellations or no-shows.

Refunds are processed to the original payment method within 5 to 7 business days.

Early returns do not qualify for a refund.

If you have any questions, please contact us — we’re happy to help.